If you’re a veteran looking for trauma treatment or mental health support, you might not realize that the VA can fully cover your care at Innova Recovery Center. Innova is a Community Care Provider for mental health services, which means the VA can approve your treatment with us at no cost to you.
Innova offers trauma-informed programs specially designed for service members, veterans, and their families. These programs are led by clinicians trained in trauma-focused, evidence-based care, including EMDR, CBT, and DBT, with a thorough understanding of military culture and experiences. We offer several levels of care, from Residential Treatment (RTC) and Partial Hospitalization Program (PHP), to Intensive Outpatient Program (IOP) and Outpatient Therapy (OP). Our specialized services for the military include:
- Individual Therapy
- Military Intensive Outpatient Program (IOP)
- Military Sexual Trauma Treatment
- PTSD & Trauma Treatment
- Transition & Reintegration Support
- Family & Relationship Counseling
Here’s how to request authorization from the VA and begin your care:
Step 1: Schedule or attend your regular VA appointment
Start by booking an appointment with your VA primary care provider or VA mental health provider. During your visit, let them know you are seeking trauma-focused or specialized mental health care through the Community Care program. Click here to learn more about VA Community Care.
If you already have an upcoming appointment, you can discuss this then.
Step 2: Request a “Community Care” authorization
At your appointment, ask your VA provider to send a Community Care authorization for treatment at Innova Recovery Center. You can say:
“I’d like to request a Community Care authorization to receive treatment at Innova Recovery Center for [the level of care you’re seeking—RTC, PHP, IOP, or OP]. Their NPI number is 1821546078.”
That’s all you need to start the process. Your provider will submit the request through the VA’s Community Care network.
Step 3: The VA reviews and processes your request
Once your provider submits the request, the VA will review it and determine your eligibility. If approved, the VA will issue an authorization that fully covers your treatment at Innova. To track your request or check your eligibility, contact your VA care team or your local Community Care office.
Step 4: Begin treatment at Innova Recovery Center
After your authorization is approved, the VA will send the necessary documentation directly to Innova Recovery Center. From there, our admissions team will assist in scheduling your intake and confirming your treatment plan. We’ll handle the details with the VA, including billing and communication, so that you can focus on your recovery rather than paperwork.
Need help getting started?
If you’re unsure where to begin or need assistance requesting authorization, our admissions team can guide you step by step. We work closely with the VA to ensure your care is fully covered and that you can start treatment smoothly. Contact Innova Recovery Center today at (210) 254-3618 to verify your eligibility and begin your journey toward healing.
